PROLOGUE

Welcome towww.crisscrosssolutions.in. The sole owner of this website is Crisscross Solutions LLP. By visiting and accessing our website and the resources, information, products, services, and tools we provide, you accept, understand and agree to adhere to the below mentioned terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).This agreement is effective from Jan. 2015. We have all rights reserve to change this User Agreement sporadically without notice. While you continue to access our website, you acknowledge and agree that it is your responsibility to review this User Agreement sporadically to get updated with the modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

USE AND CONDUCT

By visiting and accessing our website and the resources, information, products, services, and tools we provide for you, you understand, accept and agree, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines. Wherein, you understand that:

• a. To access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be truthful, correct, and up to date.


• b. You are accountable for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Consequently, you are responsible for all activities that occur in your account/s.


• c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly outlawed. You expressly agree not to access (or attempt to access) any of our Resources through any automatic, unethical or idiosyncratic means.


• d. Involvement in any activity that interrupts or obstructs with our Resources, together with the servers and/or networks to which our Resources are located or connected, is strictly prohibited.


• e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.


• f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.


• g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that usually we do not pre-check or scrutinize the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal accountability to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
  
  
  • i. Is illegitimate, menacing, slanderous, offensive, exasperating, undignified, nerve-racking, counterfeit, deceiving, insidious, racially prejudiced, or contains any type of indicative, improper, or unequivocal language;
  
  
  • ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
  
  
  • iii. Contains any type of unlawful or unwarranted advertising;
  
  
  • iv. Imitates any individual or entity, including any www.crisscrosssolutions.com workforce or representatives. We have the right at our solitary prudence to eradicate any content that, we feel in our opinion does not comply with this User Agreement, along with any content that we feel is otherwise abhorrent, damaging, intolerable, erroneous, or infringe any 3rd party copyrights or trademarks. We are not accountable for any delay or stoppage in removing such content. If you post content that we choose to eradicate, you hereby acquiesce to such removal, and acquiesce to relinquish any claim against us.


• h. We do not deduce any liability for any content posted by you or any other 3rd party users of our website. Nonetheless, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Scamper Ltd, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.


• i. You give consent to indemnify and hold undamaging Crisscross Solutions and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, as a result of any violation of this User Agreement or the failure to fulfill any obligations concerning to your account incurred by you or any other person using your account. We safeguard the right to take over the restricted defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.


• j. Our staff is here to support, and are steadfast to provide great customer service. We treat you with utmost respect and expect the same in return. We will not endure threatening or offensive behaviour towards our staff, either verbally, physically or in writing, and will take whatever action is needed (including legal action) against any person who is involved in threatening or abusive behaviour. We also will terminate the project immediately without refund.

PRIVACY

We value your privacy and have a separate Privacy Policy section in order to explain in detail how we gather, handle, process, secure, and save your private information. Our privacy policy is integrated under the capacity of this User Agreement. To read our privacy policy in its entirety, click here.

COOKIES

Alike many websites to enhance user experience, we do use cookies. Explicitly, we use cookies for Google Analytics, to help us understand how people use our website and to improve it persistently. Also, it is used by our website for some social media platforms such as Facebook and Twitter push buttons. Nevertheless we are constantly searching for a substitute in order to remove the cookies from our website, but at present, it is not possible to turn cookies off on this website.

RESTRAINT OF WARRANTIES

While using our website, you understand and give your consent that all Resources we provide are “as is” “where is” and “as available”. This implies that we do not signify or warrant to you that:

• i) the use of our Resources will fulfill your needs or necessities.
• ii) the use of our Resources will be incessant, timely, secure or free from errors.
• iii) the information obtained by using our Resources will be precise or trustworthy, and
• iv) any imperfection in the operation or performance of any Resources we provide will be restored or corrected.
• v) Moreover, you understand and agree that: any content downloaded or otherwise obtained through the use of our Resources is done at your own judgment and risk, and that you are solely responsible for any harm to your computer or other devices for any loss of data that may result from the download of such content.
• vi) no information or suggestion, whether articulated, indirect, verbal or written, obtained by you from Crisscross Solutions, or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those explicitly outlined in this User Agreement.

RESTRAINT OF LIABILITY

In conjunction with the Limitation of Warranties as explained above, you specifically understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Crisscross Solutions will not be liable for any direct, indirect, incidental, substantial or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any alterations, data loss or corruption, annulment, loss of access, or downtime to the full scope that applicable restraint of liability laws apply.

COPYRIGHTS AND TRADEMARKS

All content and materials available on www.crisscrosssolutions.com, including but not limited to text, graphics, website name, code, images and logos are the cerebral property of Crisscross Solutions, and are protected by appropriate copyright and trademark law. Any inapt use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless explicitly certified by Crisscross Solutions.

TERMINATION OF USE

You understand and agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, infringement of this User Agreement. Any suspected illegal, deceitful or offensive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon termination or suspension, your right to use the Resources we provide will immediately come to an end, and we reserve the right to eliminate or delete any information that you may have on file with us, together with any account or login information.

GOVERNING LAW

This website is controlled by Crisscross Solutions from our office located in New Delhi, India. It can be accessed by most countries around the world. As each country has laws that may differ from those of India, by accessing our website, you agree that the decree and laws of India, without regard to the divergence of laws and the Indian Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. Moreover, any action to inflict this User Agreement shall be brought in the federal or state courts located in New Delhi, India. You hereby agree to personal jurisdiction by such courts, and relinquish any jurisdictional, venue, or inconvenient forum objections to such courts.

GUARANTEE

UNLESS OTHERWISE EXPRESSED, Crisscross Solutions EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at: Crisscross Solutions
Laxminagar, Delhi, India

Terms and Conditions For Web Design, please contact us.

For any or all of the domain name registration, web site hosting, email services (together "Services" and individually "Service") to be provided by us regularly, we have terms of business as mentioned below. "Server" means the computer server equipment operated by us or our providers in connection with the provision of the Services. "Web Site" means the area on the Server allocated by us/our providers to you for use by you as a site on the Internet.
These terms and conditions are subjected to modification on regular intervals and the latest version can be read at our website’s terms and condition column or call our offices for a copy.

DOMAIN NAME REGISTRATION

• 1. We do not warrant or guarantee that the domain name applied for will be registered or is capable of being registered by you. Accordingly, you should take no action in respect of your requested domain name(s) until you have been notified by us that your requested domain name has been fully registered.


• 2. The registration of the domain name and its ongoing use is subject to the relevant naming authority's terms and conditions of use and you are responsible for ensuring that you are aware of those terms and conditions and can and do comply with them. You irretrievably waive any claims you may have against us in respect of the decision of a naming authority to refuse to register a domain name and, without restriction agree that the administration charge paid by you to us shall be non-refundable in any event. This does not affect your statutory rights as a consumer.


• 3. We accept no accountability in respect of the use of a domain name by you and any disagreement between you and any other individual or organisation regarding a domain name must be resolved between the parties concerned and we will take no part in any such dispute. We reserve the right, on our becoming aware of such a disagreement, at our sole discretion and without giving any reason, to either suspend or terminate the domain name, and/or to make appropriate representations to the applicable naming authority. This does not affect your statutory rights as a consumer.


• 4. Once you enter a contract with Crisscross Solutions to purchase a Domain, we will charge your card/invoice you, instantaneously. You must not under any conditions order the same domain from another registrar before or after entering into a contract with Crisscross Solutions, as this will cause us unjustifiable administration problems & costs, and we will not be able to issue a refund under any conditions, whether we manage to obtain the domain first or whether the other registrar obtains it for you.


• 5. We will not be held liable for any losses (directly or indirectly) caused by non re-registration of domains for whatever reason. The re-registration of domains are solely the client's responsibility. However, we will attempt to contact the owner of the domain in advance in order to give the option to renew the registration of the domain through Crisscross Solutions. Transfers: we cannot transfer a domain out for the first 3 months of registration. Transfer out charges may apply depending on the domain name extension.

TERMS AND CONDITIONS FOR WEB DESIGN / SEO/ HOSTING/ OTHER SERVICES

Specific terms are customized and change regular intervals, and a link to the relevant terms will be included with an email representing the significant service during initial negotiations/proposal stages. Copies of specific terms for any of our current clients are always available by request.

CEREBRAL PROPERTY RIGHTS AND OTHER CONSENTS

You are solely responsible for obtaining any and all necessary intellectual property rights clearances and/or other consents and authorisation's in respect of the Services, including without limitation, clearance and/or consents in respect of your proposed domain name and merchant services agreements between you and the relevant banks in respect of your operation of an Online Store

INDEMNITY

You agree to indemnify and keep indemnified and hold us on demand harmless from and against any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Server, and in respect of all losses, costs, actions, proceedings, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered and howsoever incurred by us in consequence of your breach or non-observance of these terms of business. This does not affect your statutory rights as a consumer.

LIMITATION OF LIABILITY

We hereby exclude all conditions, terms, representations (other than fraudulent representations) and warranties relating to the Services supplied under any agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose. Nothing in these terms and conditions shall exclude our liability for death or personal injury resulting from our negligence.
Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the Services shall be limited to the charges paid by you in respect of the Services which are the subject of any such claim and provided that you notify us of any such claim within one year of it arising.
In no event shall we be liable to you for any loss of business, contracts, profits or anticipated savings or for any other indirect or consequential or economic loss whatsoever.

NOTICES

Any notice to be given by either party to the other may be sent by either email, fax or recorded delivery to the address of the other party as appearing in this agreement or auxiliary application forms or such other address as such party may have communicated regularly to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent or if sent by fax shall be deemed to be served on receipt of an error free transmission report, or if sent by recorded delivery shall be deemed to be served two days following the date of posting.

LAW

These terms and conditions shall be governed by and construed in agreement with Indian law and you hereby submit to the non-exclusive jurisdiction of the Indian Courts.

COMPLAINTS PROCEDURES

If you have any complaints, or have a difference of opinion, we will act promptly to resolve them. If you feel you are entitled to a refund on any of our services, we will act promptly to resolve the matter.
We aspire to give great service and value for money, nevertheless we understand that issues can arise and need to be elucidate from time to time. In order to know, how can you contact us and what to do if you have a complaint, please read the section below:-

• How to contact us

If you are unhappy with any of our services, or you feel that you have not received a satisfactory response from our Customer Support teams, you may send your complaint in writing to:
Customer Support Team
Crisscross Solutions
Laxminagar, Delhi
Our turnaround time to response your query is within five working days after receiving your correspondence.

• What we will do

Once we receive your complaint our Customer Support Team will scrupulously investigate any issues raised and propose a course of action for resolution within the turnaround time.